The outcome of the ritual

  • Increased employee retention
  • Improved bottom line
  • Higher morale
  • Increased production
  • Reduced waste
  • Increased sales, productivity, improved teamwork
  • Higher quality ratings
  • Increased customer satisfaction and retention
  • Fewer staff complaints
  • Improved communication and respect
  • Accountability
  • Responsibility
  • Integrity awareness



The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think or say or do. It is more important than appearance, giftedness, or skill. It will make or break a company... a church... a home., The remarkable thing is we have a choice every day regarding the attitude we will embrace for that day. We cannot change our past... we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and this is our attitude... I am convinced that life is 10% what happens to me and 90% how I react to it. And so it is with you... we are in charge of our Attitudes.
- Charles Swindoll