Beverley Pieterse is the Founder and Managing Director of Traincrew and has 30 years experience in the IT and Telecoms industries, having held management positions in sales and customer service.
Beverley introduces Traincrew: “As consumers we have all been recipients of lack of accountability and bad attitudes. Having worked in the realm of Customer Service all my life, I soon came to realise that people do not want to accept responsibility and be accountable for mistakes. They are too quick to pass the 'buck'.
Hearing 'it is not my job', just one too many times primarily drove the realisation that there was a need for the service that Traincrew offers – a Brand Ambassador Ritual, building and maintaining Positive Attitudes in the work place, Employee Service Training focusinginwardly to reawaken that ‘Can Do Attitude’ within the organization.